Administration & Customer Service Assistant
Contract type:
Casual
Location:
Melbourne
Industry:
Admin / Secretarial / Office Support
Contact Name:
Amy Johnston
Contact Email:
admin@aimrecruit.com.au
Contact Phone:
0391257842
Date Published:
04-Sep-2026
About AIM Recruitment Solutions
AIM Recruitment Solutions is a specialist recruitment partner supporting businesses across a diverse range of industries throughout Australia. We are currently partnering with an established and growing business based in Melton to recruit a reliable and customer-focused Administration & Customer Service Assistant to join their team on a casual basis.
About the Role
This is a fantastic opportunity for an organised and proactive individual looking for a varied administration and customer service position within a friendly, fast-paced environment.
Working approximately 2–3 days per week, you will provide day-to-day administrative support while assisting customers, coordinating orders, maintaining stock requirements and supporting basic accounts functions.
This role would suit someone who enjoys variety, takes initiative and isn't afraid to jump in and assist wherever needed to keep the day running smoothly.
Key Responsibilities
Click APPLY NOW to express your interest.
AIM Recruitment Solutions is a specialist recruitment partner supporting businesses across a diverse range of industries throughout Australia. We are currently partnering with an established and growing business based in Melton to recruit a reliable and customer-focused Administration & Customer Service Assistant to join their team on a casual basis.
About the Role
This is a fantastic opportunity for an organised and proactive individual looking for a varied administration and customer service position within a friendly, fast-paced environment.
Working approximately 2–3 days per week, you will provide day-to-day administrative support while assisting customers, coordinating orders, maintaining stock requirements and supporting basic accounts functions.
This role would suit someone who enjoys variety, takes initiative and isn't afraid to jump in and assist wherever needed to keep the day running smoothly.
Key Responsibilities
- Respond to customer enquiries via phone and email
- Process and coordinate customer orders from initial enquiry through to completion
- Place supplier orders and monitor stock requirements
- Ensure required products and stock are available to complete customer orders and personalisations
- Assist with regular stocktakes and general inventory control
- Prepare and issue customer invoices
- Assist with basic debtor follow-up and outstanding account enquiries
- Maintain accurate customer, order and administrative records
- Develop and implement efficient administration processes and systems
- Provide general administrative support to the wider team
- Assist with other duties as required to support the smooth operation of the business
- Previous experience in administration, customer service or a similar support role
- Strong communication skills and a professional, friendly approach
- Excellent organisation and attention to detail
- Confidence answering customer enquiries via phone and email
- Good computer skills and the ability to learn new systems quickly
- Experience with invoicing, order processing or basic accounts administration would be highly regarded
- The ability to prioritise tasks and manage multiple responsibilities
- A proactive attitude with the confidence to identify and implement more efficient administrative processes
- Reliability and the ability to work both independently and as part of a small team
- Casual opportunity working approximately 2–3 days per week
- Convenient Melton location
- Varied role across administration, customer service, orders, stock and accounts support
- Friendly and supportive working environment
- Opportunity to become an important part of a local and established business
- Ideal for someone seeking genuine work-life balance without committing to a full-time position
Click APPLY NOW to express your interest.
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