PRIVACY POLICY

INTRODUCTION

AIM Recruitment Solutions Pty Ltd ("we", "our", "us") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs).


This Privacy Policy outlines how we collect, use, disclose, and store your personal information when providing recruitment and related services. It also explains your rights in relation to that information and how to contact us for more information or to make a complaint. We review and update this Privacy Policy regularly. For the latest version, please visit our website.

JOBSEEKERS

What is Personal Information?

"Personal information" is information or an opinion about an identified individual or an individual who is reasonably identifiable. The personal information we collect may include:

  • Your name, contact details, and identification information.
  • Your employment and education history, qualifications, and skills.
  • Referee feedback (only with your consent).
  • Evidence of your right to work in Australia, such as visa, passport, or citizenship documents.
  • Sensitive information (e.g., health information, criminal history, professional memberships), which we only collect with your consent and in accordance with APP 3.
  • Assessment results from recruitment processes.
  • Training records.
  • Tax file number, bank details, and superannuation information (collected and stored in accordance with legal requirements).
  • Driver's licence, traffic history, or other role-specific licences and certifications.
  • Any other information relevant to providing recruitment services.

How We Collect Personal Information?

We generally collect personal information directly from you when you:

  • Submit a resume or application.
  • Complete registration or onboarding documentation.
  • Attend an interview or engage with us via phone, email, or in person.
  • Apply via third-party platforms, job boards, or recruitment websites.


We may also collect personal information from other sources, including:

  • Referees (with your consent).
  • Clients or host employers.
  • Background check providers (e.g., police checks, medical assessments, eligibility to work).
  • Government bodies (e.g., licensing or regulatory authorities).
  • Public records and social media (e.g., LinkedIn), where relevant and reasonable.


Where unsolicited personal information is received, we will assess whether it is required for our services. If not, and we are not legally required to retain it, we will securely delete or destroy it in accordance with APP 4.

Why We Collect and Use Your Information

We collect, use and disclose your personal information for purposes including:

  • Recruitment, placement and employment services.
  • Assessing your suitability for job opportunities.
  • Facilitating work placements with our clients.
  • Conducting background checks, medical assessments, and compliance checks (with your consent).
  • Performance appraisal and workplace monitoring.
  • Payroll and superannuation processing.
  • Training and upskilling.
  • Workplace health and safety compliance, including incident reporting and rehabilitation.
  • Investigating complaints or legal matters.
  • Administrative and internal business operations.
  • Legal compliance with employment, taxation, and WHS laws.


Where personal information is disclosed, we take reasonable steps to ensure it is relevant, accurate and used only for the intended purpose.

You are not required to provide your personal information to us. However, without certain information, we may be unable to provide our recruitment services.

Disclosure of Personal Information

We may disclose your personal information to:

  • Our clients (potential or actual employers).
  • Referees you nominate. Our employees and authorised personnel.
  • Training providers and skill development organisations.
  • Background check service providers.
  • Government agencies, workers compensation bodies, or regulators (as required or authorised by law).
  • Insurers and legal or professional advisors.
  • Third-party service providers (e.g., IT, payroll, data storage), under strict confidentiality obligations.
  • Other third parties with your express consent.


All disclosures are made in accordance with APP 6 and APP 8, where applicable.

CLIENTS

How We Collect and Use Your Information

If you are a client, we collect personal information reasonably necessary to provide recruitment services, including:

  • Contact details (e.g., name, phone number, email).
  • Job descriptions and organisational requirements.
  • Notes from interactions and feedback about candidates.


We use this information to:

  • Deliver recruitment solutions.
  • Facilitate communication between you and candidates.
  • Ensure service quality and responsiveness.

Referees

If you are providing a reference for a candidate, we may collect:

  • Your name and contact details.
  • Your professional opinion about the candidate’s suitability.
  • Information you provide regarding their character, performance, or work history.


This information may be disclosed to our clients or used internally in assessing the candidate’s application. We will only disclose your information with your consent or where otherwise permitted by law.

SITE USERS

When you visit our websites, mobile applications, or social media platforms, we may collect:

  • Device and browser information (e.g., IP address, browser type).
  • Site usage data (e.g., pages visited, links clicked, ads viewed).
  • Information you provide through forms, subscriptions, or enquiries.


We may also use cookies or other technologies to enhance your user experience. You can disable cookies through your browser settings, but some features may not function properly.

Overseas Disclosure

AIM Recruitment Solutions does not disclose personal information to overseas recipients unless explicitly agreed to by the individual and permitted under the Privacy Act. If this changes in future, we will update this policy and take steps to ensure any overseas disclosures comply with APP 8.

Direct Marketing

We may use your personal information to send you marketing materials about job opportunities, training, or recruitment services, in accordance with the Spam Act 2003 (Cth) and APP 7. You can opt out at any time by using the unsubscribe link or contacting us directly.

Security of Your Personal Information

We take reasonable steps to safeguard personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. This includes:

  • Secure storage systems (electronic and physical).
  • Access controls for authorised personnel only.
  • Data encryption and cybersecurity measures.


While we strive to secure online data transmissions, we cannot guarantee the security of information transmitted over the Internet.

Access and Correction

You have the right to access and correct your personal information in accordance with APP 12 & 13. To request access or a correction:

  • Contact us using the details below.
  • Provide proof of identity.
  • Be specific about the information you require.


We aim to respond within 30 days. If we refuse your request, we will provide written reasons and outline your complaint options.

Privacy Compliants

We take privacy concerns seriously. If you believe we have breached your privacy rights:

  • Contact us using the details below.
  • We will investigate your complaint and respond promptly.


If you're not satisfied with our response, you can escalate the complaint to the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.

Contact Us

For questions, complaints, access requests, or to update your personal information:

AIM Recruitment Solutions

T: (03) 9125 7842

E: admin@aimrecruit.com.au

W: www.aimrecruit.com.au

Version Control

This Privacy Policy was last updated on 18 September 2025. We reserve the right to amend this Policy in line with legal or operational changes.